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Design Lead

Wij hebben een nieuwe interimaanvraag! Ben óf ken jij die Interim UX Lead die wij zoeken? Lees dan snel verder!

ik ben geïnteresseerd
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We hebben alle details voor je opgeschreven.

Design Lead
Sunweb
36/40 hours
36/40 hours
Amsterdam
Amsterdam
Min. 3 months+
Min. 3 months+
100 euro
100 euro
Dutch / English
Dutch / English
Senior
Senior
Per direct
Per direct

Over de organisatie.

Sunweb Group is one of the leading travel groups in Europe, offering summer package holidays, winter sports deals, hotels and all-inclusive holidays. Our headquarters is in Zurich and we have offices in Rotterdam, Girona, Antwerp, Paris and Copenhagen. We are a group of self-driven and entrepreneurial people who work for fun, with a passion for travelling and an ongoing drive to create the best customer experience.

Jouw rol.

If you want to make a real impact for millions of travellers, then this role is made for you! We are looking for a User Experience Lead who is the driving force in shaping the future of holiday experiences.

At Sunweb Group we believe that everyone deserves a great holiday. We know how important it is to take time for yourself, relax and recharge. Every holiday is a unique experience for everyone. It is therefore our mission to be the leading digital holiday expert and to provide everyone with a personalized, accessible and affordable holiday. To achieve this, we are looking for a UX Lead to strengthen our Customer Experience value stream.

As a UX Lead at Sunweb Group you bring business, customer centricity, design and strategy together. You work closely with various departments to develop and improve our digital products and services.

Wie ben jij.

UX team

You lead by example. You stimulate the development of our UX research and design team (6 FTE) through feedback and inspiration. You create a safe atmosphere and handle the day-to-day management.

Strategy & Design

You team up with product owners, marketeers and other stakeholders, to define the long-term plan for our products and services across all brands and digital touchpoints. You (co-)create and pitch high-level concepts and have a clear vision on how we should apply research and design in our organisation.

Quality

You continuously ensure that the best UX principles are applied to create a cohesive experience for our customers on our websites and apps. Under your guidance, we take the next step with our design system. We highly value a learning by doing mentality and trust that you lead us the way.

Research & Design operations

Together with our Head of Customer Experience, you establish and develop a user centred design process that benefits our mission. Your expertise will support us in fully adopting customer centricity. You keep optimizing our way of working to amplify the value of design and research.

‍

Dit neem je mee.

  • Bachelor or master’s degree in the field of marketing or business,
  • 8+ years of experience in the digital space with at least 5 years in building digital applications,
  • In-depth understanding & experience of Agile principles, knowledge about SAFe (Scaled Agile Framework for Enterprises) is preferred,
  • Data mind set and knowledge of how to leverage data in product delivery (A/B testing, web analytics, voice of the customer, personas, journey mapping),
  • Entrepreneurial and highly self-organising mentality, being able to deal with a lot of ‘grey’,
  • Ability to work in multi-disciplinary & international teams,
  • Extreme talent for and focus on stakeholder management,
  • Strong motivation to and experience in building high-performing teams,
  • Fluent in English,
  • Technical fluency – understanding complexity in technical discussions,
  • The experience and leadership skills to coach designers and UX researchers,
  • Ability to understand complex problems and turning them into strategic tactics,
  • The organisational sensitivity to take our customers and stakeholders as a starting point in the design process,
  • The urge to keep asking the hard questions nobody wants to hear,
  • A determined drive to support our transformation in becoming the leading digital holiday expert.

vragen? Neem contact met ons op

Rudolf van der Velde &
Frederieke Verhoeven

rudolf@uxstars.nl
frederieke@uxstars.nl

Vragen? Neem contact op!

We zijn bereikbaar via telefoon of via de mail.

Rudolf van der Velde

+31 (0)6 43 42 60 82

Stuur emailLinkedIn

Frederieke Verhoeven

+31 (0)6 53 12 88 02

Stuur emailLinkedIn
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hallo@uxstars.nl+31 (0)6 53 12 88 02
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